lodi29 Terms & Conditions

Acceptance of Terms

By accessing, registering on, or using the lodi29 platform at lodi29.app (the "Platform"), you ("Player," "User," or "You") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), together with the lodi29 Privacy Policy, Responsible Gaming Policy, and any game-specific rules, bonus terms, or promotional conditions published on the Platform from time to time (collectively, the "lodi29 Agreement").

These Terms constitute a legally binding agreement between you and lodi29 ("lodi29," "we," "us," or "our"), the operator of the Platform. If you do not agree to any part of these Terms, you must immediately cease use of the Platform. Continued use of any part of the lodi29 Platform following the publication of updated Terms constitutes acceptance of those updated Terms.

Eligibility

To be eligible to register and maintain an active lodi29 account, you must satisfy all of the following conditions at all times:

1. Age. You must be at least twenty-one (21) years of age. This is a firm legal requirement under Philippine law and PAGCOR regulatory guidelines. lodi29 enforces age verification rigorously and will close any account where the holder is found to be under 21 years of age, voiding all associated balances and winnings.
2. Location. You must be physically located in the Philippines or in a jurisdiction where online gambling is lawful. You are solely responsible for determining whether accessing lodi29 is legal in your location.
3. Legal Capacity. You must have full legal capacity to enter into binding agreements under Philippine law. You must not be acting under guardianship or any legal restriction that impairs your contractual capacity.
4. No Self-Exclusion. You must not be subject to a voluntary or involuntary self-exclusion order under any lodi29 responsible gaming measure, or any PAGCOR-mandated exclusion program.
5. No Prohibition. You must not be an employee, officer, director, contractor, or immediate family member of any employee or contractor of lodi29, its parent company, subsidiaries, affiliated entities, or licensed game providers operating on the Platform.
6. Identity. You must register using your real, accurate, and complete personal information. The use of false identity information, pseudonyms, or another person's identity is strictly prohibited and constitutes grounds for immediate account termination.

Account Registration

Each eligible individual may hold one (1) active lodi29 account. The creation of multiple accounts by a single individual — whether under different names, mobile numbers, email addresses, devices, IP addresses, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.

When registering your lodi29 account, you agree to provide accurate, complete, and current information including your full legal name, date of birth, Philippine mobile number (in 09XX format), and a secure password. You agree to maintain the accuracy of this information and to update it promptly if any details change.

lodi29 reserves the right to reject any registration application at its sole discretion, without obligation to provide reasons. Account approval is not automatic and is subject to lodi29's internal compliance and fraud-prevention screening.

Identity Verification (KYC)

lodi29 is required by PAGCOR regulations to conduct Know Your Customer ("KYC") verification for all players. KYC verification is mandatory before your first withdrawal and may be requested at any time by lodi29's compliance team.

Required KYC documentation includes:

• A clear photocopy or digital photograph of a valid Philippine government-issued photo ID (SSS, GSIS, PRC, Driver's License, Passport, PhilHealth, Voter's ID, or Unified Multi-Purpose ID)
• A real-time selfie photograph holding your ID adjacent to your face
• Proof of address (utility bill, bank statement, or barangay certificate) where additional verification is required by lodi29's compliance team
• Proof of payment method ownership where the payment channel used for deposit requires verification

lodi29 will process standard KYC submissions within two (2) business days. Incomplete or illegible submissions will be rejected and must be resubmitted. Accounts pending KYC verification may continue to access games but will not be permitted to process withdrawal requests until verification is completed.

Account Security

You are solely and entirely responsible for maintaining the confidentiality of your lodi29 login credentials, including your username and password. You agree not to disclose your credentials to any third party and to take all reasonable precautions to prevent unauthorized access to your account.

lodi29 will treat all activity conducted through your account as authorized by you unless you have previously notified us of unauthorized access in accordance with the procedure below. lodi29 shall not be liable for any loss, damage, or claim arising from your failure to maintain the security of your account credentials.

If you suspect unauthorized access to your lodi29 account, you must notify lodi29 immediately by contacting [email protected]. Upon receipt of a valid unauthorized access report, lodi29 will freeze your account pending investigation. lodi29 will not reverse transactions executed prior to the receipt of your notification unless fraud is confirmed through internal investigation.

Deposits

All deposits to lodi29 are made into your PHP peso wallet and are processed via approved payment channels. The following payment methods are accepted:

You represent and warrant that all funds deposited into your lodi29 account are legally obtained and are entirely your own. Deposits made using third-party payment accounts (accounts in another person's name) are prohibited. lodi29 reserves the right to withhold withdrawals and request source-of-funds documentation where large or unusual deposit patterns are detected.

Withdrawals

Withdrawal requests may only be submitted from your lodi29 account dashboard. The minimum withdrawal amount is ₱100 for standard accounts. All withdrawal requests are subject to:

1. Completion of KYC identity verification as described in Section 4 of these Terms;
2. Full satisfaction of any applicable bonus wagering requirements;
3. Successful passage of lodi29's internal anti-fraud and AML (Anti-Money Laundering) screening;
4. The withdrawal being made via the same payment method used for the corresponding deposit, wherever technically feasible (anti-money laundering compliance requirement).

Standard withdrawal processing times are as follows: GCash and PayMaya within sixty (60) minutes; bank transfers within one (1) to three (3) business days; card withdrawals within three (3) to five (5) business days. VIP account holders receive priority processing as set out in the lodi29 VIP Program Terms. lodi29 reserves the right to extend these processing times during periods of high transaction volume or for compliance review purposes.

lodi29 does not charge processing fees on standard withdrawals. However, your bank, e-wallet provider, or card issuer may apply their own transfer fees, for which lodi29 accepts no liability.

Bonuses & Promotions

lodi29 offers a range of bonuses and promotional credits to eligible players. All bonuses are subject to the specific terms published alongside each promotion, including wagering requirements, game restrictions, maximum bet limits during wagering, validity periods, and maximum withdrawal limits from bonus winnings.

General bonus terms applicable to all lodi29 promotions unless otherwise stated include:

• Bonuses may only be claimed once per eligible player, household, device, IP address, and payment method unless the promotion explicitly states otherwise.
• Bonus funds are held separately from real-money funds in your lodi29 wallet and may only be withdrawn once all applicable wagering requirements have been fully satisfied.
• Wagering requirements must be met within the validity period of the bonus. Bonus funds and any associated winnings expire at the end of the validity period if requirements are not met.
• The maximum bet permitted while wagering bonus funds is ₱500 per round or spin, unless a lower limit is specified in the individual promotion terms. Bets exceeding this limit during bonus wagering may result in the forfeiture of the bonus and associated winnings.
• lodi29 reserves the right to cancel, modify, or suspend any bonus or promotion at any time, with notice provided where reasonably practicable.
• Any attempt to exploit, manipulate, or abuse the bonus system — including through duplicate accounts, coordinated play, or systematic low-risk strategies designed to meet wagering requirements without genuine gameplay — constitutes a breach of these Terms and will result in account suspension and forfeiture of associated winnings.

Games & Fairness

All games hosted on the lodi29 Platform are provided by licensed third-party game providers, including but not limited to JILI Games, Evolution Gaming, Pragmatic Play, and PG Soft. Each provider maintains their own game certification under applicable gaming standards. Random Number Generator (RNG) games are certified by independent testing agencies to ensure randomness and fairness.

Live dealer games are conducted by professional dealers in certified studio environments and are streamed in real time. Game outcomes in live dealer sessions are determined by physical equipment — actual cards, roulette wheels, and dice — and are not influenced by lodi29 software.

In the event of a technical malfunction during a game session, lodi29's general policy is as follows: (a) if a malfunction occurs during a round before the outcome is determined, the round is declared void and the stake is returned to the player; (b) if a malfunction occurs after an outcome is determined and winnings have been credited to the player's account, the credited amount stands. lodi29 reserves the right to investigate and reverse a crediting where clear evidence of a system error is established within forty-eight (48) hours of the event.

Published Return to Player (RTP) percentages are theoretical averages calculated over millions of game rounds. Actual returns in any individual session will deviate from published RTP figures. RTP information is provided for informational purposes only and does not constitute a guarantee of returns.

Prohibited Conduct

The following conduct is strictly prohibited on the lodi29 Platform:

1. Fraudulent Activity. Any act of fraud, deception, or misrepresentation directed at lodi29, its staff, or other players, including the use of false identity documents, stolen payment credentials, or manipulated software.
2. Money Laundering. Using the lodi29 Platform in furtherance of any money laundering scheme, terrorist financing activity, or any other criminal financial activity. lodi29 is required by Philippine law to report suspicious transactions to the Anti-Money Laundering Council (AMLC).
3. Technical Exploitation. Exploiting software bugs, glitches, system errors, or platform vulnerabilities to gain an unfair advantage. Any winnings arising from technical exploitation are void and will be reclaimed by lodi29.
4. Automated Play. Using bots, scripts, automated click programs, or any form of artificial intelligence or machine learning tool to play games or interact with the Platform without genuine human participation.
5. Collusion. Colluding with other players, dealers, or lodi29 staff to manipulate game outcomes, including but not limited to coordinated strategies at poker, baccarat, or any other multiplayer game on the Platform.
6. Chargebacks. Initiating unauthorized chargebacks or payment reversals with your bank or payment provider after deposits have been used for gameplay. Such actions constitute fraud and will result in immediate account closure and legal action where appropriate.
7. Harassment. Engaging in abusive, threatening, discriminatory, or harassing conduct toward lodi29 staff or other players through any Platform communication channel.

Account Suspension & Termination

lodi29 reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, where lodi29 has reasonable grounds to believe that any of the following has occurred:

• Breach of any provision of these Terms or the lodi29 Agreement
• Underage access to the Platform
• Provision of false, incomplete, or misleading registration or KYC information
• Engagement in any prohibited conduct as described in Section 10
• Account inactivity exceeding twelve (12) consecutive months
• Any regulatory requirement, court order, or PAGCOR directive necessitating account action

Upon termination of a player account, any real-money balance remaining (excluding bonus funds not yet qualifying for withdrawal) will be refunded to the player via their verified payment method within ten (10) business days, subject to satisfactory completion of any outstanding compliance review. Winnings generated through conduct that constitutes a breach of these Terms will not be returned.

Players may voluntarily close their lodi29 account at any time by submitting a written request to [email protected] from the registered email address associated with the account. Voluntary closure requests are processed within three (3) business days.

Responsible Gaming

lodi29 is committed to promoting responsible gaming and player wellbeing. As a condition of using the Platform, you agree to engage with the following responsible gaming provisions:

1. Age Restriction. You confirm that you are at least 21 years of age. Permitting a minor to access your lodi29 account is a breach of these Terms and may constitute a criminal offence under Philippine law.
2. Self-Assessment. You acknowledge that gambling involves risk of financial loss and that lodi29 is not liable for losses sustained through normal gameplay. You agree to set and respect personal deposit and loss limits in your account settings.
3. Self-Exclusion. lodi29 provides voluntary self-exclusion tools accessible from your account settings. Self-exclusion periods range from 24 hours to permanent exclusion. During a self-exclusion period, your account will be restricted from gameplay and deposits. You agree not to attempt to circumvent a self-exclusion by creating a new account.
4. Deposit Limits. You may set daily, weekly, or monthly deposit limits in your account settings. Once set, deposit limits may be reduced immediately but may only be increased after a 7-day cooling-off period.
5. Reality Checks. Session time alerts are available in your account settings and will notify you at intervals you specify of the total time elapsed and net session result for your current gameplay session.

For further information on responsible gaming resources, please review lodi29's dedicated Responsible Gaming page at lodi29.app/responsible-gaming.

Intellectual Property

All content on the lodi29 Platform, including but not limited to the lodi29 brand name, logo, domain name, website design, graphics, interface layouts, game display content, promotional materials, and software, is the property of lodi29 or its respective licensors and is protected by Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial gaming purposes. This license does not include any right to: (a) copy, reproduce, or distribute any Platform content; (b) modify or create derivative works based on Platform content; (c) use lodi29's brand, trademarks, or trade dress without prior written consent; or (d) use any data mining, scraping, or automated data extraction tools on the Platform.

Limitation of Liability

To the maximum extent permitted by applicable Philippine law, lodi29 shall not be liable for:

• Any financial losses sustained through normal gameplay on the Platform
• Losses arising from service interruptions, technical failures, or Platform downtime outside lodi29's reasonable control
• Indirect, consequential, incidental, or punitive damages of any kind, regardless of the cause of action
• Actions of third-party game providers, payment processors, or telecommunications providers
• Losses resulting from your failure to maintain the security of your account credentials
• Losses resulting from your breach of these Terms

Nothing in these Terms limits lodi29's liability for fraud, gross negligence, or any liability that cannot lawfully be excluded or limited under Philippine law. In all cases where lodi29's liability is not excluded, lodi29's maximum aggregate liability to you for any claim arising under these Terms shall not exceed the total value of deposits made by you to lodi29 in the thirty (30) days immediately preceding the event giving rise to the claim.

Amendments to These Terms

lodi29 reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, lodi29 will provide notice to registered players via email to the registered address or through an in-platform notification at least seven (7) days before the amended Terms take effect. Non-material amendments (such as corrections of typographical errors or clarifications that do not alter your substantive rights) may take effect immediately upon publication.

If you object to any amended Terms, you may close your lodi29 account in accordance with the voluntary closure procedure in Section 11 before the amended Terms take effect. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the amended Terms.

Governing Law & Dispute Resolution

These Terms and the entire lodi29 Agreement are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the lodi29 Platform shall first be submitted to lodi29's internal dispute resolution process by contacting [email protected]. lodi29 will acknowledge your dispute within two (2) business days and provide a resolution response within fourteen (14) business days. If the internal process does not resolve the dispute, either party may escalate the matter to PAGCOR's regulatory dispute resolution mechanism or, if appropriate, to the courts of competent jurisdiction in Metro Manila, Philippines.

Contact Information

If you have any questions about these Terms, wish to submit a dispute, or need assistance with your lodi29 account, please contact the lodi29 support team:

These Terms were last updated and became effective on 1 January 2026. The version published at lodi29.app/terms-conditions at any given time is the operative version.