This Privacy Policy explains exactly what personal data lodi29 collects from Filipino players, why we collect it, how we protect it, who we may share it with, and what rights you have over your own information under Philippine data privacy law.
lodi29 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and legal compliance. We do not collect data beyond what the purpose requires, and we do not retain it longer than necessary.
All personal data held by lodi29 is stored on secured, encrypted servers. Access is restricted to authorized personnel on a need-to-know basis. lodi29 employs industry-standard encryption, access controls, and regular security audits to protect your information from unauthorized access.
As a Philippine resident, you hold rights under the Data Privacy Act of 2012 (Republic Act No. 10173) — including the right to access your data, correct inaccuracies, and request deletion in appropriate circumstances. lodi29 is fully committed to supporting the exercise of these rights.
lodi29 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data is shared only with service providers who are contractually bound to protect it, or when required by Philippine law, PAGCOR, or AMLC regulatory obligations.
This Privacy Policy clearly identifies every purpose for which lodi29 uses your personal data. lodi29 will not use your data for any purpose not described in this Policy without first obtaining your separate, explicit consent in accordance with applicable Philippine privacy law.
lodi29 operates under PAGCOR regulatory oversight and is registered with the National Privacy Commission (NPC) of the Philippines as required by the Data Privacy Act. Our privacy practices are aligned with both PAGCOR compliance requirements and NPC data protection standards.
lodi29 (referred to in this Privacy Policy as "lodi29," "we," "us," or "our") is the operator of the online casino and sports betting platform accessible at lodi29.app (the "Platform"). lodi29 operates under PAGCOR regulatory guidelines and is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines.
For the purposes of this Privacy Policy and the Data Privacy Act of 2012, lodi29 acts as the Personal Information Controller in respect of all personal data collected through the Platform. This means lodi29 determines the purposes for which, and the means by which, your personal data is processed.
This Privacy Policy applies to all personal data we collect from Philippine residents who register for, access, or use the lodi29 Platform, including through the website at lodi29.app, any mobile-optimized version of that site, and any communications you send directly to lodi29 by email or through the Platform's support channel.
lodi29 collects the following categories of personal data from players on the Platform:
| Category | Specific Data Points | Collected When |
|---|---|---|
| Registration Data | Full legal name, date of birth, Philippine mobile number, username, password (hashed) | Account registration |
| Identity & KYC Data | Government-issued ID (type, number, issuing authority), selfie photograph, proof of address | KYC verification process |
| Financial Data | GCash/PayMaya account number, bank account details (partial), transaction history, deposit and withdrawal records | Payment processing |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session tokens | Platform access and security |
| Gameplay Data | Game sessions played, bet amounts, win/loss records, session duration, game preferences | Continuous during gameplay |
| Communications Data | Support chat logs, email correspondence with lodi29 support, complaint records | Customer support interactions |
| Responsible Gaming Data | Self-exclusion elections, deposit limit settings, session alert preferences, account restriction history | Responsible gaming tools use |
lodi29 does not collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act of 2012 — such as racial or ethnic origin, political opinions, religious or philosophical beliefs, health data, or sexual orientation — unless such collection is strictly required by PAGCOR or AMLC compliance obligations (for example, health data relevant to self-exclusion based on a diagnosed gambling disorder, provided voluntarily by the player).
lodi29 collects personal data through the following channels and mechanisms:
lodi29 processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:
lodi29 uses cookies and similar technologies (including local storage and session tokens) on the Platform. These technologies serve the following purposes:
lodi29 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of building behavioral advertising profiles. Cookies set by lodi29 are only read by lodi29.
You may control cookie preferences through your browser settings. However, disabling essential cookies will prevent you from accessing the lodi29 Platform. For analytics and functional cookies, you may opt out by adjusting your browser's cookie settings without loss of core Platform functionality.
lodi29 does not sell, rent, exchange, or otherwise transfer your personal data to third parties for commercial purposes. lodi29 may share your personal data with third parties only in the following circumstances:
lodi29 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, and for as long as required by applicable Philippine legal and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, lodi29 will securely delete or permanently anonymize your personal data such that it can no longer be linked to you as an identifiable individual.
lodi29 implements appropriate technical and organizational measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, disclosure, or misuse. These measures include, but are not limited to:
Notwithstanding these measures, no online platform can guarantee absolute security against all possible threats. In the event of a personal data breach that poses a real risk of serious harm to affected players, lodi29 will notify the National Privacy Commission and affected players in accordance with the breach notification obligations under the Data Privacy Act of 2012 and its Implementing Rules, within seventy-two (72) hours of becoming aware of the breach.
As a Philippine resident and lodi29 player, you have the following rights over your personal data under the Data Privacy Act of 2012:
You have the right to be informed about how your personal data is collected, processed, stored, and shared — which is the primary purpose of this Privacy Policy.
You may request a copy of the personal data lodi29 holds about you at any time. lodi29 will respond within twenty (20) business days of receiving a valid access request.
If personal data lodi29 holds about you is inaccurate, incomplete, or out of date, you may request its correction through your account settings or via [email protected].
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected. This right is subject to lodi29's legal obligations to retain certain data under PAGCOR, AMLC, and tax regulations.
You may object to lodi29 processing your personal data for direct marketing at any time. You may also object to processing based on legitimate interest, subject to lodi29's legal obligations overriding your objection in specific circumstances.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format, and request that it be transmitted directly to another service provider where technically feasible.
To exercise any of the rights described above, submit a written request to lodi29's Data Protection Officer at [email protected], specifying the right you wish to exercise and providing sufficient information to verify your identity. lodi29 will acknowledge your request within five (5) business days and complete your request within twenty (20) business days, or notify you of the grounds for any extension to that timeline.
If you believe lodi29 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
The lodi29 Platform is strictly restricted to individuals who are twenty-one (21) years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. lodi29 does not knowingly collect personal data from any individual under the age of 21.
If lodi29 discovers or has reasonable grounds to believe that personal data has been collected from a player who is under 21 years of age, lodi29 will immediately suspend the account, void any associated balances, and permanently delete all personal data associated with that account in accordance with both the Data Privacy Act of 2012 and applicable child data protection provisions.
If you believe a minor may have registered for or accessed a lodi29 account, please notify lodi29 immediately at [email protected] so that appropriate action can be taken without delay.
Some of lodi29's service providers — including cloud infrastructure providers and game platform operators — may process or store data in jurisdictions outside the Philippines. In all cases where personal data is transferred outside of the Philippines, lodi29 takes the following steps to ensure your data remains protected:
lodi29 does not transfer personal data outside the Philippines for processing by any entity that is not subject to binding data protection obligations that provide protections at least equivalent to those under the Data Privacy Act of 2012.
lodi29 sends direct marketing communications — including promotional bonus offers, new game announcements, and Platform updates — only to players who have explicitly opted in to receive such communications. Opt-in consent is obtained at account registration and may be adjusted at any time in your account settings or by contacting [email protected].
Marketing communications are sent via the email address and/or Philippine mobile number you registered with lodi29. lodi29 does not send marketing communications through third-party messaging applications or platforms.
If you wish to withdraw your marketing consent, you may do so at any time through the "Communication Preferences" section of your lodi29 account settings, or by sending a withdrawal request to [email protected]. Marketing communications will cease within five (5) business days of receiving your withdrawal request. Withdrawal of marketing consent does not affect lodi29's ability to send you service and account-related communications that are necessary for the operation of your account and that are not marketing in nature.
The lodi29 Platform may contain functional integrations with third-party payment services (GCash, PayMaya, BDO, BPI, Metrobank, and card payment processors). When you interact with these payment services as part of a deposit or withdrawal transaction, you are subject to those services' own privacy policies and terms of use in addition to this Privacy Policy.
lodi29 is not responsible for the privacy practices, data handling, or security measures of any third-party payment provider, game provider, or external service accessed through or in connection with the Platform. lodi29 recommends reviewing the privacy policies of any third-party service you interact with in connection with your lodi29 account.
lodi29 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR or NPC requirements, or the features and services available on the Platform. All updates to this Privacy Policy will be published at lodi29.app/privacy-policy with a revised effective date.
Where changes to this Privacy Policy are material — meaning they meaningfully affect how we process your data or reduce your privacy rights — lodi29 will notify registered players via email to the registered address or through an in-Platform notification prior to the changes taking effect. Non-material changes (such as typographical corrections or clarifications that do not alter your substantive rights) may take effect immediately upon publication.
We encourage you to review this Privacy Policy periodically. Continued use of the lodi29 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the revised terms.
lodi29 has designated a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. The DPO is responsible for overseeing lodi29's compliance with RA 10173 and serves as the primary point of contact for data privacy enquiries, access requests, and complaints.
If you are not satisfied with lodi29's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph (external government website — not affiliated with lodi29).
This Privacy Policy was last updated and became effective on 1 January 2026. The current version is always available at lodi29.app/privacy-policy.
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